Frequently ASked Questions
We offer several tiers to fit your play style: ‘Summit’-Elite for unlimited play and 21-day advance booking, ‘Edge’-Everyday for peak-hour access and 14-day booking, and ‘Launch’ or ‘Surge’ options for off-peak players who prefer weekday morning and afternoon sessions.
Yes! You can join the club for free as a ‘Drop-In’ Member. This allows you to book courts at standard rates and participate in events without a recurring monthly commitment.
Booking windows depend on your membership level. Elite members can book up to 21 days in advance, Everyday members up to 14 days, and Off-Peak or Drop-In members between 7 to 10 days in advance.
To receive a full refund to your original payment method, you must cancel at least 72 hours before your start time. Cancellations made between 72 and 24 hours receive account credit, while cancellations within 24 hours are non-refundable.
Absolutely. We host Spring Break 3-Day Camps and specialized Kids Doubles Tournaments for players aged 14 and under, focusing on skill development, teamwork, and fun competition.
Yes, we host a dedicated Ladies’ Night. This 6-week program features themed socials, music, mocktails, and mini-tournaments, providing a great way to meet other women in the pickleball community.
Yes! The PickleX Mobile App is available for both iOS and Android. It is the easiest way to book courts, register for clinics, and manage your membership on the go.
We require 30 days’ written notice to cancel any membership. You can submit your request via email to our support team or in person at the front desk. Your benefits will remain active until the 30-day notice period concludes.
